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Accessibility Statement

We Value Digital Inclusion.

In our effort to provide a fully accessible and optimized user experience for all site visitors, continues to take careful measures to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Department is committed to providing fully accessible access to all Department services. All grievances and requests for reasonable accommodation or modifications for alternative access will receive a timely response.

This website is regularly tested using a variety of assistive technologies for compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level A. We recommend using the following web browser / screen reader combinations for an optimized experience:

  • For Windows users: JAWS and Chrome or NVDA and Firefox.
  • For Mac users: VoiceOver and Safari or VoiceOver and Chrome.
  • For mobile users: VoiceOver for iPhone and TalkBack for Android devices.

In addition to the above-mentioned technologies and strategies—since not all site visitors have access to assistive tools such as screen readers—we have provided AudioEye as a free web enhancement tool that allow site visitors to customize their user experience.

AudioEye may be activated by clicking on the button below or the Accessibility button on all pages of this website.

AudioEye Trusted

AudioEye certifies that this site is in the process of being enhanced to conform with WCAG 2.1 Level A Success Criteria to the greatest extent possible. View the AudioEye Accessibility Statement.

Below please find several methods available to file a grievance or make a request for reasonable accommodation or modification for alternative access.

In Person Accommodations: If you are visiting one of the PPRBD locations and require an accommodation under the Americans with Disabilities Act (ADA), please complete the form on the Accommodation Request web page or contact us using one of the methods below.

Website Accessibility Complaints: If you wish to file a grievance related to problems accessing particular pages or sections of the website, please complete the form on the Grievance Form web page or contact us using one of the methods below.

All Other Issues: To report other issues with the website or accessibility concerns that do not require accommodation or rise to the level of a grievance, please complete the form on the Contact Us web page or let us know using one of the methods below.

  1. Electronically:
    Request for Accommodation or Modifications for Alternative Access Form
    Accessibility Complaint / Grievance Form
  2. Via regular mail:
    Attn: Tim Hagan
    ADA Title II and Section 504 Coordinator
    Pikes Peak Regional Building Department
    2880 International Circle, Suite 100
    Colorado Springs, CO 80910
  3. Via telephone:
    719-327-2880 (Monday – Friday between the hours of 7:30 am – 4:30 pm Mountain time excluding observed holidays)
  4. Via Relay Colorado (Deaf and Hearing Impaired):
    Call 7-1-1

Accessible Technology Enhancement Plan

The Department is committed to developing and providing fully accessible access to all Department services. The link below provides access to the Department Accessible Technology Enhancement Plan (ATEP).

Accessible Technology Enhancement Plan

Third-Party Sites

Throughout this website, we make use of different third-party websites including but not limited to Facebook, Google, Instagram, LinkedIn, X (formerly Twitter), YouTube, UKG, LexisNexis, and TimeTap to share news and information about Department services and data. These sites, which are not controlled by the Department, may present challenges for individuals with disabilities that are outside the control of the Department.

As made publicly available, here are the Accessibility Policies provided from these third-party sites: